There she is again, taunting me, tempting me, walking back and forth around the office, blonde hair flowing with each step, sweater drawn tight, showing the curves of her body, she goes into the office next to me, through the glass window she flips her hair and laughs playfully, smiling, ignoring me. She wants me.
I am in a bad mood already this morning, maybe its because I am tired, maybe I am just sick of this job, tired of doing a job in which I cannot be creative, that I cannot use my mind.
I’ve already had this morning a 5 Hour Energy , a cup of tea , two extra strength pain away tablets that have 65mg of caffeine each and I am starting on my Mountain Dew next. And still my mind just wants to shut down and go back to bed, it knows it is not needed.
All day long ” Thank you for calling …blah blah blah “, like a mindless drone. I could change jobs, but everyday I work here I get dumber and dumber. The IT fields advances and we sit here holding the hands of our customers watching it as it passes us by.
I know I must sound condescending at times to some callers, I know I should not take it out on them, its not their fault that they usually only get an hour of phone training on the product. But they should be able to think a little bit for themselves. Read the error messages, before you call us. And they should have some sort of computer skills. Seriously, you need to at least be able do some basic tasks.
And to our Primadona customers which we must walk on egg shells with and cater to your EVERY whim …. Remember you called US for help, don’t give us attitude when we are trying to help you. Maybe you should also learn some basic computer skills, then maybe you wouldn’t need our help so much.
I could go on and on but you have all heard it before so I will spare you the rest of my bitching. Go ahead and verbally slap me for once again complaining. No need to be gentle, I like it rough.
Our company has an attendance policy where you accumulate points for being late or calling off sick, get 7 points and you are out the door. Call in sick get 1 point, come in 2 minutes late get 1/4 point, up to 1 hour 1/2 point, anything more get a full point.
Every freaking day we have the same few people to come running through the door trying to log into their phones so they are not late.
First of all how the hell do they time it so well that they pull into the parking lot 1 or 2 minutes before they start work. These people do not live close, they all live 30+ minutes away. When they are late they blame traffic. I have an answer for them. GET OUT OF BED EARLIER!!! One guy started bitching to me about it and just said ” nevermind you are on their side “.
Its not that I am on managements side because I am not, because I think that if you are 2 minutes late you should not be punished for it. Traffic can get anyone from time to time, but when you are late EVERY DAY, you might wanna consider getting up a bit earlier.
I start at 6am, it takes me 1 hour to get to work in the morning so I leave at 4:30am just to be sure I get here in time. I give me myself 30 extra minutes each day just in case there is traffic.
In the 6 years I have been here I have only seen 2 people get fired for anything other than attendance issues. And there have been some people who were so bad at their jobs they needed to get fired but they showed up on time, so all was well. On the other hand we have had some really good people get fired because they got 7 points and just had to go.
We don’t have to like the rules, we just have to live by them. If people wouldn’t abuse the rules they wouldn’t have to put the rule in place to begin with.
I am back 10 minutes from my bereavement leave and I already am in a bad mood. I love work. On a more personal note I am working on a post about our road trip last weekend, hopefully be done soon.
This is a quote from an insurance rep I was helping on a support call today.
“If this works I am going to come where ever you are and ride your leg like a Chihuahua”
