Thank You for Calling
I am in a bad mood already this morning, maybe its because I am tired, maybe I am just sick of this job, tired of doing a job in which I cannot be creative, that I cannot use my mind.
I’ve already had this morning a 5 Hour Energy , a cup of tea , two extra strength pain away tablets that have 65mg of caffeine each and I am starting on my Mountain Dew next. And still my mind just wants to shut down and go back to bed, it knows it is not needed.
All day long ” Thank you for calling …blah blah blah “, like a mindless drone. I could change jobs, but everyday I work here I get dumber and dumber. The IT fields advances and we sit here holding the hands of our customers watching it as it passes us by.
I know I must sound condescending at times to some callers, I know I should not take it out on them, its not their fault that they usually only get an hour of phone training on the product. But they should be able to think a little bit for themselves. Read the error messages, before you call us. And they should have some sort of computer skills. Seriously, you need to at least be able do some basic tasks.
And to our Primadona customers which we must walk on egg shells with and cater to your EVERY whim …. Remember you called US for help, don’t give us attitude when we are trying to help you. Maybe you should also learn some basic computer skills, then maybe you wouldn’t need our help so much.
I could go on and on but you have all heard it before so I will spare you the rest of my bitching. Go ahead and verbally slap me for once again complaining. No need to be gentle, I like it rough.







May 14th, 2008 at 10:52 am
Go ahead and complain. I feel like we’re both in the same place w/ our jobs. No room for creativity or input. We just have to be a “yes” man/woman to the big bosses so we don’t lose our jobs. Every day I sit here, I feel dumber as well, with less of a purpose as each day passes. You just have to keep looking and getting your resume out there. I can’t tell you how many people I talk to in a day (many are peopel I work with) that are in the very same spot - so at least there’s some comfort in knowing you’re not alone there.
May 14th, 2008 at 12:07 pm
Meeeeeeow….
;0)
Xbox4NappyRash’s last blog post..I said ‘Nappy’, dammit